Dear Chandrakanth Nammi, Thank you for posting a question and helping others to find solutions to their upcoming answers. Regarding your request, we would suggest sending an email to academy@celonis.com, so the dedicated team can assist you further. Many thanks for your understanding. Best regards, Valmira Abdiu

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I had the same issue. In my case it helped to enroll in another course. (I was starting the Data Engineer course and didnt get a ticket - when enrolling in the "Build Analysis Basiscs" course I received an activation code).

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