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Successfully completed project. My client wants to understand how one can delete customer data permanently from celonis tool. My company has used C4C license to complete the project.

Could any one share me standard process followed by Celonis to delete customer data permanently? If any documents on this pls share.

If we want to delete manually once they give approval to delete is there any method.

Thanks in advance

Hi Chakradhar,

could you please create a ticket on Celonis ServiceDesk so we can provide you with the next steps?

Thanks and Best Regards,
Blenda
Hi Chakradhar,

could you please create a ticket on Celonis ServiceDesk so we can provide you with the next steps?

Thanks and Best Regards,
Blenda

Hello Blenda,

 

If I raise a ticket from Celonis service desk for deletion of data, will Celonis team delete the data permanently from the space provided in C4C keeping the space empty.

 

Or will they delete data and also space provided for Client in C4C.

 

 


Hi Chakradhar,

the reason why I asked you to raise a ticket on Service Desk is because our Licensing team handles these kind of requests. They are responsible to answer any question related to this topic or adjust the data in the teams accordingly

Thank you for your understanding.

Best Regards,
Blenda
Hi Chakradhar,

the reason why I asked you to raise a ticket on Service Desk is because our Licensing team handles these kind of requests. They are responsible to answer any question related to this topic or adjust the data in the teams accordingly

Thank you for your understanding.

Best Regards,
Blenda

Thank you. I understood


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