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Good afternoon,

 

Essentially we want to remove all 2021 Data, but we would like to keep our "Resolved History" for Use Cases in Action Views, that rely on Augmented Attributes.

 

Would removing 2021 invoices, for example, cause us to lose all "Resolved Invoices"?

 

How can we preserve this data?

 

Thank you in advance!

 

Best Regards,

 

Vasco Carona, Solvay

Hey Vasco,

 

I just double-checked it in a test environment, and unfortunately, when you remove the original Case or record that is linked to the augmented attribute, the augmented attribute itself is also removed.

 

The augmented attributes table is still in development. Currently, you can also not delete or clear it manually.

 

As a workaround, you could make an extract of the old cases and potentially add them as a new table in your data model to show old resolutions.

 

Maurits


Hey Vasco,

 

I just double-checked it in a test environment, and unfortunately, when you remove the original Case or record that is linked to the augmented attribute, the augmented attribute itself is also removed.

 

The augmented attributes table is still in development. Currently, you can also not delete or clear it manually.

 

As a workaround, you could make an extract of the old cases and potentially add them as a new table in your data model to show old resolutions.

 

Maurits

Good morning Maurits,

Thank you for your reply

It is as I thought then..

The issue with extracting the data and adding it to a new table, is that this table would inevitably have to be connected to our Case ID table that wold not longer contain older data and, therefore, would filter out Old Resolutions
Good morning Maurits,

Thank you for your reply

It is as I thought then..

The issue with extracting the data and adding it to a new table, is that this table would inevitably have to be connected to our Case ID table that wold not longer contain older data and, therefore, would filter out Old Resolutions

Hey Vasco,

 

mm yeah I guess you are right. I would raise a feature request at Celonis side and describe this issue. I'm currently not encountering it yet, but I can imagine that I'll have the same problem in the future.

 

If you figure out a solution, I'd definitely be interested.


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