We have requested (Niels Deckers) a new project so that we can start analyzing a customer journey for our customer. Can you give an update about the status? Our customer is waiting for the results.

Hi @jos.cup , thank you for writing! Could you further elaborate on your issue please?

Celopeers is a community platform. Your query seems to include sensitive/internal information. I would kindly ask you to open a support ticket and explain your query to them and they might be able to help you with an update about the status of your request project.

Thank you!

Hello Muhammed, I have already entered two tickets and called five times but nobody is responding to our ticket (00279327). That is why I am trying alternative options.

Hello @jos.cup , I understand that you're having difficulty acquiring new C4C project. I just had a look at your ticket and I can see someone has been assigned to look into your case just today. They will reach out to you soon regarding the issue.

Thank you for your understanding :)

That would be great.

@muhammad kashif; we have finally received a response (after one month) but the project is not visible. How can we fix this?