Hi Shridhar ,

I understand this is a cloud system you are connecting and not an on-prem datasource.

Before connecting to MD365 - Please make sure , Celonis IBC and Microsoft Dynamics 365 can handshake , I Microsoft Dynamics IPs are whitelisted or available to connect by Celonis.

Please let me know what issue in connection you are facing.

Regards

Ayan

Yes. MSD365 is a cloud system. We already white listed the IPs for the relevant instance. Any idea where the white listing is done on the Azure end?

You may contact DBAs/Admin for IP Whitelisting on Azure, I don't now how to whitelist on Azure.

Coming to connection stand point ( From my previous Experience of Connecting to Oracle Cloud )

Please use the url and login UID/ PWd to create the connection.

Alternatively , Please raise a Ticket in Celopeers to get help from service desk / Product Team.

Regards

Ayan

Thanks for your responses. A support ticket has already been raised.