Hello Everyone,

Hope you all are doing great!

I have a use case where I am trying to use an action defined in knowledge model, to send email to the user. For that After defining the action in Knowledge Model, I assigned the skill to it. Now to send emails we have to trigger an action flow (due to specific requirement) after assigning the skill the respective action flow, I have create an action flow starting with custom webhook. The scheduling mode is immediately and the action flow is set to active. Now when I trigger the skill from a button that I created in my View after enabling row selection in the table settings, the skill runs successfully but the action flow doesn't trigger, I tried many times and once in a while when I deactivate and activate the Action Flow again, it ask for processing the data in queue. But when I again try to trigger it from view, skill runs but action flow doesn't.

Has anyone faced this issue, am I missing something here. Please help me out here.

Regards,

Tapan