Two ideas:

a) Celonis can't resolve the dns name - try use an IP instead 

b) Your IT Team has now whitelisted the needed IP - in theory AF uses the same outgoing IP's as the Celonis cloud, but double check (as example, the set of outgoing IP's of ML workbench is different of the EMS Cloud)

Of course, doble check the logs. Sometimes you get some useful clue there.

HTH

Thanks @Guillermo Gost  for your quick reply. Will try!

Hi Albert,

@albertjan.salom  - could you kindly advice which kind of authorization you've used?

I've tried to create connection but I failed (what's more funny it's working perfectly in Postman).

However I've tried to connect to cloud version of UiPath Orchestrator, so that may cause additional problems.

Best Regards,

Mateusz Dudek

Hi @deleted deleted ,I tried using the admin account of our (on-premise) test orchestrator.

On the advise of @Guillermo Gost I tried using the ip address, but so far no luck.

I get keeping the same error. I have to enter an URL, so I entered now "https://xx.xxx.x.xxx.gds.local", but the same error message "ENOTFOUND: Service is temporarily unavailable". Unfortunately there is no log file at this stage.

Hmmm just in case I am not understanding. The URL should be "https://nnn.nnn.nnn.nnn" where nnn.nnn.... is then IP number.

But "service is temprarily unavalable"....is odd....

Have you verified the orchestrator is answering in that URL? depending your network topology, you can just use any local server to do a curl call to the orchestrator. I think is something like curl -v https://url

If I enter the IP like you propose I get an error message "IP address is not valid". Adding "gds.local" behind it is needed I think within our network. But then again, the same error as before. Next week I see our Celonis Account manager, will ask him if he can maybe connect me to an Celonis technical person. Anyway, thanks for you input 😀 !

Best luck! Sorry I couldn't help you more....

Hi I am running into the same question now. Any potential updates as I get the ENOTFOUND error above no matter what is tried

Hi,

We are in the middle of moving from UiPath on-premise to UiPath in the cloud. With that I hope it will work. As this move was already planned for a while, we stopped looking into the option to connect Celonis to UiPath on-premise. I will put a message in this chat ones I have on update on the connection with UiPath in the cloud.