Hi everyone.

I'm working on a project that we have the following scenario: Extractor Server is running on a Virtual Machine, that has access to an SAP system, and we have an uplink connection between Celonis Cloud and Extractor Server. This is working fine during working hours, let's say 9-to-5.

However, due to resources saving, the Virtual Machine is running just 08 hours a day. And some tables take up to 13 hours to extract (full load).

Suppose that we start extracting data at 8 am: RFC Call => Job Running on SAP => Generating files from 0...N => Extracting to Celonis => Repeat. Then at 5 pm the Virtual Machine shuts down. What will happen to the files generated after 5 pm on SAP? When the Virtual Machine is up again, Celonis will recover the work from where it stopped or we need to start it over again?

It happened on our project during a big extraction, we had to cleanup the files manually (Report /CELONIS/CLEANUP) and start extraction again, since Celonis didn't recover its previous jobs on SAP.

Is there any configuration that we are missing here? Or any other way to recover previous extraction after Extractor Server went down?

Thank you