Question

Received "Your Card was declined" when purchasing exam with available credit card

+10

I want to know how to place my order about certification exam.

After fillied out the address information, credit card information, checked LMS provider Terms & Conditions, and clicked "place Your Order "

I got the ”Your card was delclined” message.

I've tried defferent card blands these are all available in other servicies.

I'm tring that from Japan.

Is there any similar issues and solution?

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Additional information

I've tried following card brands.

Amex, JCB, VISA, Mastercard

+26

Hi So Kimura,

I think this can be best handled by creating a ticket at the support desk: https://www.celopeers.com/s/flow/NewCaseCreationFlow

+10

Thank you for your reply.

I've solved the problem recently.

it was my company's WAN.

Anyway , I will create tickets nexttime.

+26

Good to hear that it's solved!

+10

Thanks a lot!

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