Limited data from client. Header level information/meta data not available. So in case there are 2 activities performed for a single case, the case keys are getting unique but in practical terms, it is duplication.
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Thanks for reaching out.
In general, it is ideal to eliminate duplicates in a transformation script that creates activity tables.
If it's difficult to resolve it due to a lack of metadata, please open a support ticket with the following details.
- Data source details for data connection
- Transformation scripts to create activity tables
- Concrete records that can explain the activities considered as duplicates.
We will be able to provide further assistance to find out solution.
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