Is it possible to embed an image (customer logo) in an Action Flow Outlook email body?

Hi David,

Based on your question, I assume you are already formatting your e-mail content with html.

Please try transforming your image into a base64 encoded string. You have two options to do this:

• Option 1: If you have already uploaded your image into the action flow, e.g., with the google drive module, you can simply use the base64() function which is native to action flows. As a parameter, insert the binary data object of the file → base64(1.Data)
• Option 2: The image sits on your local computer. Generate the base64 encoding yourself with python. The code is: 

  import base64
  
  with open("logo.png", "rb") as image_file:
  base64_string = base64.b64encode(image_file.read()).decode()

• Option 2 (Not recommended): The image sits on your local computer. Use an online service to convert the image into base64.

Then you can include the img tag in your content. 

<img src="data:image/png;base64,[your_base64_encoded_image_here]" alt="Customer Logo" />

Important: Please bear in mind that this solution has some caveats regarding inconsistent rendering, so please test it thoroughly: https://support.celonis.com/s/rightanswer?language=en_US#solutionid=250801191749200&csid=12

Best,

Martina