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Question

I want to copy a knowledge model from one package to another. When I use the 'copy to' function the records etc in the knowledge model do not copy. I only get a blank Knowledge model in the new location. Is there a way to do this correctly?

  • Apr 14, 2023 9:19 AM UTC
  • 3 replies
  • 130 views

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Drag and drop also does not work.

3 replies

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  • Author
  • Level 4
  • Apr 14, 2023 1:21 PM UTC

resolved


  • Level 6
  • Apr 17, 2023 4:42 AM UTC

Hi @fiona.murph ,

 

Can we know how the problem got resolved. Because, i faced the same issue some time back in Celonis. I would be interested to know the solution.

 

Thanks in advance :)


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  • Author
  • Level 4
  • Apr 17, 2023 7:59 AM UTC

Hi @fiona.murph ,

 

Can we know how the problem got resolved. Because, i faced the same issue some time back in Celonis. I would be interested to know the solution.

 

Thanks in advance :)

Hi Shravya

The problem was resolved when I linked the knowledge model to the appropriate data model. There is a drop down option on the top right corner of the knowledge model (below the blue publish package button) in the studio. I hope this helps.

Best regards

Fiona