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Question

I have One XES file. When I uploaded into celonis. i'm getting below error. please help me on this ERROR: Failed to close XES input stream. caused by empty String (Celonis Support ID: c33459e2-5a6e-42d5-a467-dbe3163e73e0).

  • March 14, 2024
  • 1 reply
  • 3 views

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I have attached Screenshot. can you please check it once.

1 reply

dennis.pflug
Level 10

Hi,

 

have you checked the following things?

  • File Limit max. 1GB
  • Special Characters are not supported

 

Have you tried it to split the file into smaller pieces?

 

BR

Dennis