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I am trying to configure a comment component in the new views. I followed all the steps in the documentation but it is still not working. Is there additional documentation or other steps to configure the component that is not in the documentation?

  • September 6, 2024
  • 2 replies
  • 22 views

lize.erasm11
Level 5
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I am trying to configure a comment component in the new views. I followed all the steps in the documentation but it is still not working. Is there additional documentation or other steps to configure the component that is not in the documentation?

2 replies

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Hi Lize,

 

Could you please clarify where exactly the issue occurs? Are you seeing the error message: "Failed to load comments"?

In most cases, this could be related to the identifier you're using. Are you using a variable for that?

 

Thank you, and best regards,

Valerie


lize.erasm11
Level 5
Forum|alt.badge.img+6
  • Author
  • Level 5
  • September 11, 2024

Hi Lize,

 

Could you please clarify where exactly the issue occurs? Are you seeing the error message: "Failed to load comments"?

In most cases, this could be related to the identifier you're using. Are you using a variable for that?

 

Thank you, and best regards,

Valerie

That is the big problem, it does not give a error, I am just not able to post a comment. image.png the button is grayed out.