How to calculate automation rate in PQL?
Best answer by andré.tafur
Hi,
Usually you need to include a User Type column in your Activity Table to distinguish if the activity was executed by a human user or if it was executed by automations, with this requirement you could use the following PQL:
AVG(CASE WHEN ISNULL("ACTIVITY_TABLE"."USER_TYPE") = 1 THEN NULL
WHEN "ACTIVITY_TABLE"."USER_TYPE" IN(<%=automatic_users%>) THEN 1.0 ELSE 0.0 END)
Hope it helps.
+19Hi,
Usually you need to include a User Type column in your Activity Table to distinguish if the activity was executed by a human user or if it was executed by automations, with this requirement you could use the following PQL:
AVG(CASE WHEN ISNULL("ACTIVITY_TABLE"."USER_TYPE") = 1 THEN NULL
WHEN "ACTIVITY_TABLE"."USER_TYPE" IN(<%=automatic_users%>) THEN 1.0 ELSE 0.0 END)
Hope it helps.
Hi,
Usually you need to include a User Type column in your Activity Table to distinguish if the activity was executed by a human user or if it was executed by automations, with this requirement you could use the following PQL:
AVG(CASE WHEN ISNULL("ACTIVITY_TABLE"."USER_TYPE") = 1 THEN NULL
WHEN "ACTIVITY_TABLE"."USER_TYPE" IN(<%=automatic_users%>) THEN 1.0 ELSE 0.0 END)
Hope it helps.
Thank you:)
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