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Hi, I just want to confirm from where our clients log in when they view their dashboards? Do they register for C4C or from where to they log in?

  • March 14, 2023
  • 3 replies
  • 2 views

denise.kruge12
Level 7
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Hi, I just want to confirm from where our clients log in when they view their dashboards? Do they register for C4C or from where to they log in?

3 replies

janpeter.van.d
Level 12
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Hi @denise.kruge12,

 

If you want to enable users to view dashboards in a C4C environment, you should add them as users to the environment via the admin settings: see How to invite single or multiple new users (celonis.com).

 

Note, if they are external users (using different mail addresses than of your consulting company), you should have a (paid) C4C+ executive environment.

 

Kind regards,

Jan-peter


denise.kruge12
Level 7
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Thank you. They have been invited and we have a C4C+ execution environment. I was just wondering if they have to go back to the invitation email every time that they open the dashboards?


janpeter.van.d
Level 12
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Hi Denise,

 

That is not necessary, they can save the URL to the asset to their favorites, and log-in using their Celonis-ID credentials.

 

Kind regards,

Jan-peter