As of now, task mining is showing active time but we have a requirement to show Idle time KPI next to active time.
Where exactly it is storing the idle time.
Question
Anyone can help how we can calculate idle time KPI in the task mining (workforce productivity) template? we need to show Idle time as a KPI just like active time
+7
+6Hello, try:
sum( case when tm_labeled_data.timedelta > ${threshold_idle} then tm_labeled_data.timedelta else 0 end)
Use this code and replace the name of the variable for the threshold for the idle time. You can check it in the settings page of your environment!
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