Hello,
We installed the 2021-08-04_3.5.0_SAP_Extractor_Package.zip package, but unfortunately the extractor server returns the following issue : "unable to find valid certification path to requested target".
Do you have any idea on what could cause the issue ? Firewall port to unlock ? Wrong proxy configuration ? Certificate missing ? What could I check from the extractor server itself to assess the connectivity ?
2021-10-11 18:53:54.035 INFO N,,,] 4156 --- -uplink-thread-0] c.celonis.uplink.manager.UplinkManager : Uplink could not connect: 'I/O error on POST request for "https://**********.eu-3.celonis.cloud/uplink/api/public/uplink": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target', waiting 3000ms before retrying --EOM--
Thank you in advance for your help.
Kind regards,
Jean-François Hensens