Hi everyone,
Im having some trouble finding out how to implement a throughput time KPI.
How do i calculate, for example, the throughput time from the first occurence of an activity to the second occurence of another activity?
The goal with this would be to compare activity changes and check which take the most time.
Thanks a lot in advance!
Joo
Hi João,
You can use a combination of the following query to get specific throughput time PU_FIRST("Cases", "Activities"."Activity", CALC_REWORK ()-1 = PROCESS_ORDER ( "Activities"."Activity" ) )CALC_REWORK returns the total number of activities for each case, and PROCESS_ORDER indexes each activity with its position within the case.
You can combine those with formulas like DAYS_BETWEEN(timestamp1,timestamp2) to get your throughput time.
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