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Task Mining members,

 

I am facing 2 issues for the past couple of days, would be helpful if you can suggest a solution.

 

1) While trying to create a quickstart project with template, after entering the name of task mining project, I get error that "Project cannot be created because it fails to connect servers" and I had been trying this for couple of days now facing the same issue.

 

2) Another issue is, I tried to create a project with blank template and completed tasks capture and screenshots caputre using task mining client, and it shows upload successful. But when I go to data model, it shows no data uploaded and then when I try to do force upload from cache or complete force upload, it gives error

Message :Data model load failed during table export: Data model tables could not be exported: user_interaction_event_log

 

It will be a great help if someone can provide a resolution to this issues.

Hi @ashish.petka,

 

in this case I would recommend to open a Servicedesk ticket as the issues are quite specific to your case. Can you please reach out to our Servicedesk to solve the issues you face?

When opening a case, I would recommend to already include the team URL, a error description and if possible some screenshots.

 

Best,

 

Justin


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