Skip to main content
Question

Preview not available "data model load" -

  • February 26, 2025
  • 3 replies
  • 76 views

Hafsa
Level 2
Forum|alt.badge.img

Hello, 

I'm working on connecting serviceNow to Celonis, 

I did Task Extraction (OK) → Task Transformation (OK) and when I loaded data it works (loaded rows OK), but when I press "set as activity table" it gives me the message :  "Preview not available". A table preview is currently not available. The cause may be due to a missing data pool or connectivity issues” without columns to select “Case ID”, “brief description”, “date”.

I need to know why the columns are not showing up in views (after transformation task) but showing up in the original tables….

for information: I tested the data in task extraction, task transformation and loaded data model and they contain all data of the views. I also execute data job for all, but the columns still don't appear.

Thank you in advance for your help,

3 replies

abhishek.chatu14
Level 11
Forum|alt.badge.img+4

Try recreating the data model, did you by any chance rename the activity table once the data model was already loaded ?


Hafsa
Level 2
Forum|alt.badge.img
  • Author
  • Level 2
  • 1 reply
  • February 27, 2025

Hello ​@abhishek.chatu14 ,

I can't create a new data model because the columns don't appear : 

Same thing with an already created data model, I don't see the clomuns when i press  "Set as activity table" : 

For information , In the two tables data is loaded :

Thank you in advance , 


abhishek.chatu14
Level 11
Forum|alt.badge.img+4

Raise a ticket with Celonis this seems like some bug