getting this while data connection with on-prem mysql, how to fix it?
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Dear Raman Silotia,
Many thanks for reaching out to us.
As we don't ship some JDBC drivers with the extractor jar, kindly note that you have to add it yourself, please refer to the following help article https://docs.celonis.com/en/how-do-i-set-up-a-database-connection-using-a-custom-jdbc-driver-.html
"Download the JDBC driver from the database portal or request it from your database provider. "
Many thanks for your patience and understanding.
Best regards,
Valmira Abdiu
Many thanks for reaching out to us.
As we don't ship some JDBC drivers with the extractor jar, kindly note that you have to add it yourself, please refer to the following help article https://docs.celonis.com/en/how-do-i-set-up-a-database-connection-using-a-custom-jdbc-driver-.html
"Download the JDBC driver from the database portal or request it from your database provider. "
Many thanks for your patience and understanding.
Best regards,
Valmira Abdiu
Dear Raman Silotia,
Many thanks for reaching out to us.
As we don't ship some JDBC drivers with the extractor jar, kindly note that you have to add it yourself, please refer to the following help article https://docs.celonis.com/en/how-do-i-set-up-a-database-connection-using-a-custom-jdbc-driver-.html
"Download the JDBC driver from the database portal or request it from your database provider. "
Many thanks for your patience and understanding.
Best regards,
Valmira Abdiu
Many thanks for reaching out to us.
As we don't ship some JDBC drivers with the extractor jar, kindly note that you have to add it yourself, please refer to the following help article https://docs.celonis.com/en/how-do-i-set-up-a-database-connection-using-a-custom-jdbc-driver-.html
"Download the JDBC driver from the database portal or request it from your database provider. "
Many thanks for your patience and understanding.
Best regards,
Valmira Abdiu
Thanks Valmira
I will try that
Dear Raman Silotia,
Many thanks for reaching out to us.
As we don't ship some JDBC drivers with the extractor jar, kindly note that you have to add it yourself, please refer to the following help article https://docs.celonis.com/en/how-do-i-set-up-a-database-connection-using-a-custom-jdbc-driver-.html
"Download the JDBC driver from the database portal or request it from your database provider. "
Many thanks for your patience and understanding.
Best regards,
Valmira Abdiu
Many thanks for reaching out to us.
As we don't ship some JDBC drivers with the extractor jar, kindly note that you have to add it yourself, please refer to the following help article https://docs.celonis.com/en/how-do-i-set-up-a-database-connection-using-a-custom-jdbc-driver-.html
"Download the JDBC driver from the database portal or request it from your database provider. "
Many thanks for your patience and understanding.
Best regards,
Valmira Abdiu
In the documentation page I saw this
EMS IP addresses depending on the cluster
The respective clusters use multiple IPs each so you need to enable all three of them in your firewall configuration for the connection between the on-premise Extractor server and the cloud endpoint.
Can you please tell me how to enable them in firewall?
Hi Raman,
Please accept our sincere apologies for the delayed response.
In order to be able to assist you further, we would suggest sending an email to servicedesk@celonis.de and we are happy to help.
Thank you,
Best,
Valmira
Hi Raman,
Please accept our sincere apologies for the delayed response.
In order to be able to assist you further, we would suggest sending an email to servicedesk@celonis.de and we are happy to help.
Thank you,
Best,
Valmira
no problem, it is solved, thank you
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