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Question

My data job is failing with this error:

  • Nov 9, 2026 12:00 PM UTC
  • 2 replies
  • 10 views
anais
Level 2
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Load to engine has failed. Could not load data model. Something went wrong while handling the data load request. Please contact Celonis customer support. Celonis Support ID: fe553c2a-7146-41cd-9297-b42fcb23dfbd

      2 replies

      thomas.guerr
      Level 8
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      Hello Anais,
      I think the best approach would be to open a support ticket for this issue.

      They’ll help you with interpreting the error code.

      Best regards,
      Thomas

      anais
      Level 2
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      • anais
      • Author
      • Level 2
      • Nov 9, 2026 1:43 PM UTC

      Thanks Thomas, I’ll create one

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