How can I use a KPI that is defined in the knowledge model in an action flow Query Data module?

Question

Hello, I open this question that was already asked by another user 5 months ago and not answered from Celonis. Moreover, I'm not allowed to comment or ask for update on that post if the post is older than 30 days.

I would like to query data in an Action Flow from the Knowledge Model and not from the Data Model.

Currently I have an Action Flow connected to a Data Model and I have modules like Tools (set multiple variables) replicating the same KPIs I have in the Knowledge Model. If I need to update a KPI in the Knowledge Model I have to remember to update it as well in the action flow, this causes high maintenance and possibility of error.

This feature is critical since one of the main goals of using Studio is the centralization of KPI definitions into a single source of truth, the knowledge model.

If you have any update on this topic I'd appreciate if you can share it with the community.

Thanks.

BR

Alejandro

manuel.wetze · Accepted Answer

It depends on the Use Case (Module) you are trying to access the KPIs inside the Knowledge Model with obviously.

I used Celonis Get Rows in an implementation in the last days to query the Knowledge Model with a combination of record attributes and KPIs.

That was quite straight forward as I was able to select either a Data Model or a Knoweldge Model. Only Issue along the way for me was that the Knowledge Model has to be published before it shows in the dropdown here. After it was published I was able to select it instead of the data model and use its content.

alejandro.bayon · Answer

https://www.celopeers.com/s/question/0D50700002H7pYzCAJ/how-can-i-use-a-kpi-that-is-defined-in-the-knowledge-model-in-an-action-flow-query-data-module

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