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Hi! I'm working with Celonis task mining, capturing data with filter by applications and URL, I have two different users, one can capture the URL and the other cannot. What could be the problem? Would it be firewall?

Hi Marcia,

 

Do these two users have the same permissions as well?

 

Thank you.


Marcia, did you verify if the web browser extension is setup and installed at both computers?


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