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Question

File upload error

  • August 16, 2022
  • 3 replies
  • 2 views

I get the following error message when I attempt to upload a flat file (csv/excel): "There was an error during file upload. Please check your file type and content". Any suggestion how to fix this?

3 replies

  • Level 8
  • 28 replies
  • August 17, 2022

Where do you get this?


  • Author
  • Level 1
  • 1 reply
  • August 17, 2022

Hi Nihat, the error message appears after the upload progress bar reaches the end. Managed to upload the file after converting to an Excel file. It appears that there is an encoding issue with some characters in the Excel file. However, it would be useful if the error message wasn't generic and gave some hint as to what's causing the issue.

Regards - Niyi


How big files was? Usually there are some problems with upload files bigger then 19 MB.