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Question

Every Excel module in Action flow stopped working, help

  • February 14, 2025
  • 2 replies
  • 39 views

herique.sarme
Level 3
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Out of the blue, every single Excel module in Action Flows has stopped working. Has anyone gone through something similar recently? Has any announcement on this topic been done by Celonis?

The screenshot of the error is meant to help better understand the issue as it seems to be a simple ‘access’ problem, but every account that’s been used within those modules has the same issue and all of then started at the same time, so it feels something structural is going on…

Either way, if anyone has some insight on this it would be greatly appreciated! Thanks!

 

2 replies

abhishek.chatu14
Level 11
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I'm not sure if this is a Celonis-related issue, but could you check with your organization if there have been any recent changes to authentication policies or permissions ?


abhishek.chatu14
Level 11
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Fastest way to test would be to use any other module that requires a Microsoft 365 access.