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Hello

 

I have the following problem:

 

We have the AVG time cycle for a set of case and we want to obtain the % of cases with TC below de average and above average.

I tried to do it in this way:

 

CASE WHEN

CALC_THROUGHPUT(ALL_OCCURRENCEN'Process Start']  TO ALL_OCCURRENCEE'Cla. Closed'],REMAP_TIMESTAMPS( "AT_CLAIM_L1"."_TIMESTAMP" ,  days))

>

AVG(CALC_THROUGHPUT(ALL_OCCURRENCER'Process Start']  TO ALL_OCCURRENCER'Cla. Closed'],REMAP_TIMESTAMPS( "AT_CLAIM_L1"."_TIMESTAMP" ,  days)))

then 'TC > AVG'

else 'TC <= AVG'

END

 

but I get the following message:

The aggregation function AVG cannot be used together with a dimension function input. Please check that there are no aggregations and dimensions used together as function inputs.

 

Which would be the correct way to have the information we need?

 

 

Thanks!

Hi @mercedes.mill√,

 

Save AVG(CALC_THROUGHPUT(ALL_OCCURRENCER'Process Start'] TO ALL_OCCURRENCER'Cla. Closed'],REMAP_TIMESTAMPS( "AT_CLAIM_L1"."_TIMESTAMP" , days))) as a variable with the format static value.

 

Then use the same PQL query:

 

CASE WHEN

CALC_THROUGHPUT(ALL_OCCURRENCEC'Process Start'] TO ALL_OCCURRENCEO'Cla. Closed'],REMAP_TIMESTAMPS( "AT_CLAIM_L1"."_TIMESTAMP" , days))

>

<%=your_variable%>

then 'TC > AVG'

else 'TC <= AVG'

END

 


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