Dear Celonis Community,

Following up on our AI Assistant introduction, we're excited to dive deeper into helping you get the most value from every interaction. Today, we're sharing techniques that will help get your AI Assistant conversations from good to exceptional.
 

🎯 Why Prompting Matters
 

The difference between a helpful response and deep insights often lies in how you frame your question. Our AI Assistant is trained on 400+ trusted Celonis resources, in order to access the full potential of these assets it helps to understand how to interact with the AI Assistant most effectively.
 

📝 Your  Prompting Toolkit
 

🔍 Be Clear and Specific Skip the broad questions and get straight to what you need. Instead of "Tell me about Celonis," try "What are the key features of the Celonis Process Intelligence Graph?" 

🌟 Provide Context Give your AI Assistant the background it needs to deliver tailored insights. Mention specific products, your industry, or your intended use case. 

🗝️ Use Strategic Keywords Incorporate relevant Celonis terminology in your prompts. Terms like "Process Mining," "Action Flows," "Celonis Academy," or specific process names help the AI Assistant identify the most relevant resources for your needs.

🎯 Focus on One Question at a Time Resist the urge to pack multiple topics into one prompt. Single-focus questions ensure clear, comprehensive responses that you can actually use.

💬 Request Specific Follow-Ups Don't stop at the first answer. Ask for examples, dive deeper into specific aspects, or request practical applications. The AI Assistant is ready to go as deep as you need.

✨ Structure Matters Well-formed questions with proper grammar help the AI Assistant understand your intent and respond with precision.

 

🚀 Ready to Try These Techniques?
 

Put these prompting strategies to work right now! Click the AI Assistant button in the bottom right corner and try some of the techniques above.

We'd love to hear how these techniques work for you! Share your experiences in the comments below and help make this tool even better for the entire community.