Every community has its standout stars, and this month, we are thrilled to put the spotlight on someone truly exceptional. From their consistent enthusiasm to the inspiring contributions they bring to our discussions every day, our newest Member of the Month embodies everything that makes this community special. Get to know the person behind the avatar!
🌟 Give it up for our latest Member of the Month: Thomas Keim!
Here is what he had to say:
What motivated you to join the Celonis Community?
I’ve recognized the power of user forums and communities for over 20 years now. Back then, it was with MS Office. Since then, I’ve also been active in various communities (e.g., for Linux) in my personal life. So it was only natural for me to join the Celonis Community as well.
What do you usually come to the Community for?
When I have a issue, I first check the community to see if anyone else has had the same and if there’s a solution. If not, I post the question in the community because I often get better answers there than through an official support ticket. I’m also very active in the Early Adopter Community, where I test and evaluate new features and make suggestions for improvements.
Has there been a moment when the Community made a real difference for you?
There wasn't just one specific moment; rather, it's the many small moments when I quickly find an existing answer to a question or get help right away.
Why do you think more people should get involved in the Celonis Community?
As with many communities we know from real (private) life, a virtual community offers many benefits, such as knowledge sharing, quick support, and the opportunity to learn from others. And especially within the early adopter community, it is extremely valuable for the Celonis Product Team to receive direct feedback from end users, allowing them to tailor Celonis products to users’ needs.
If someone followed your activity, what kind of insights or advice would they find you sharing?
A large number of suggestions for improvement and questions about challenging use cases
The Celonis Community is…
... a place where you can ask questions, find answers, try out new features, and discuss them and a “virtual connector” for Celonis Customers and Employees.
