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Question

I have been using Celonis snap for last one year, now i am not able to upload the data anymore. Can anyone help me here? With the error message it says that consumption limit is exceeded. Is there anyway to reset the account?

  • December 9, 2021
  • 5 replies
  • 36 views

5 replies

A
Level 0
Hi, thank you for reaching out. Could you please raise a ticket regarding this technical issue via servicedesk@celonis.com? Many thanks for your patience.
.
Level 1
  • .146004126
  • Author
  • Level 1
  • January 4, 2022

Hello,

 

I have already tried that option.

So far the issue is not solved yet.

 

thank you

A
Level 0
Hi Sabapathi, many thanks for your patience. Could you please provide us with the case ID (if there is any) that you reached out to our team regarding this issue? We would be more than willing to assist.
A
Level 0
Hi Sabapathi, many thanks for your patience. Could you please provide us with the case ID (if there is any) that you reached out to our team regarding this issue? We would be more than willing to assist.
.
Level 1
  • .146004126
  • Author
  • Level 1
  • January 17, 2022

Case 00099105 Celonis Snap error

 

the issue is not solved.

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