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How I feel about my first interaction with Celonis (as an MRO Functional Consultant)

  • March 13, 2026
  • 2 replies
  • 31 views

Rishab Kumar Agrawal
Level 3
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  1. This is my first time interacting with Celonis, and it feels very promising.
  2. I find the process‑mining approach easy to understand and very powerful.
  3. It gives me new ideas on how I can use data to simplify and improve MRO processes.
  4. I can already see how it could help identify delays in work orders and material availability.
  5. It seems like a tool that can make root‑cause analysis much faster and clearer.
  6. I’m excited about the potential to apply Celonis insights in future MRO projects to drive efficiency and transparency.

2 replies

Ilkim Sen
Celonaut
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  • Celonaut
  • March 13, 2026

Hey Rishab, thank you for sharing your impressions, very glad to hear them!

May I ask, what exactly was your first interaction with Celonis? Was it our Kickstarter course maybe, or something else? :)


Rishab Kumar Agrawal
Level 3
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Hi ​@Ilkim Sen Good morning from India.

 

Yes, you are absolutely right, it was the Kickstarter Course. I have always been interested in improving processes by breaking them down into multiple branches and then identifying meaningful connections between them.

In my experience, I have designed process flowcharts far more complex than a standard procurement cycle, for example, an end‑to‑end flight operations process. This included flight contract management (covering 70+ functional areas), ERP integration, an electronic flight bag system (30+ areas), a mobile application (15+ areas), and an invoicing system (8+ areas). As you can imagine, the overall process flow was extremely extensive.

This experience has helped me understand the challenges consultants face when trying to locate precise solutions within large, interconnected processes. I am genuinely interested in learning Celonis and see strong potential in building my career around it.

Looking forward to interacting and learn more from you.

Regards

Rishab