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Question

Bug in Rising Star Program

  • August 24, 2026
  • 1 reply
  • 43 views
PaulShuhaiber
Level 1
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Hi all,
I'm working through the Rising Star Program and I'm stuck in the "Process Mining Fundamentals" learning path. In section "02. Build Views", all 3 required courses shown are marked "Completed!", but the Completion Criteria still shows "Required Content 3/5" and i can’t move on from here. 

Separately, the "Contact Academy Support Team" button on the Support page (academy.celonis.com/support) doesn't work aswell, as clicking it gives back a JS error and no ticket form opens, so I couldn't report this through the normal channel.
 

Has anyone else run into this, or can someone from the Academy team take a look?

Thanks!

1 reply

cristina.gómez11
Celonaut

Hi Paul, sorry to hear you’re experiencing issues.

The contact form should be working fine. Could you please try submitting your request once again using this link directly?

If you’re still receiving an error, feel free to email us directly at academy@celonis.com. If possible, please also include a screenshot of the error you’re seeing so we can investigate it further.

We’ll be happy to assist you with the completion issue through there.

Thank you!

Cris Gómez
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