Sheet Name | Purpose | KPIs | Dimensions | Proposed Design |
Region Overview | Show three main metrics so that manager can… | # of, % of | Creation month | Side-by-side comparison of single KPIs showing…, Combine column and line chart showing… |
Average TT | Highlight average turnaround time across processes to assess efficiency. | Average Turnaround Time (TT) | Creation month | Line chart showing TT trends over time, broken down by region or category. |
Late Payments | Analyze frequency and causes of late payments to reduce occurrences. | % Late Payments, # of Late Cases | Creation month | Bar chart showing late payment ratios, and a trend line for late payment count. |
Automation Impact | Showcase the impact of automation on reducing errors and improving speed. | # of Automated Tasks, % Error Reduction | Process Category | Pie chart for task distribution and bar chart for error reduction over time. |
Order Rejections | Highlight reasons and trends for order rejections to optimize processes. | Rejection Rate, # of Rejected Orders | Creation month, Category | Stacked bar chart for rejection reasons and time trends. |
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