Question
Partial load API - Can’t connect to celonis
In the sandbox, environment following the notebooks, when I run:
"from pycelonis import get_celonis
celonis = get_celonis()"
it tells me i dont have permissions:
"WARNING:pycelonis:The IBC did not accept the credentials: "
I have given the application key all permissions in the team settings and in the event collection.
What am i doing wrong?
Hi Joao,
Thank you for writing to us. Can you send us the full screenshot of your error as well as the code block you are trying to run (of course blurring out any keys that you are manually adding in the code) so that we can understand your problem better?
Are you using the ML workbench and is your workbench updated to the newest version where the application key was automatically generated for you?
Looking forward to the details.
Regards,
Noor
Hi Noor,
I have in the meantime found a solution. The problem was IP-Based restrictions.
Regards,
Joo
Hi @JoaoFrancisco ,
I am facing the same issue to connect from jupyter notebook using login functionality get_celonis(login) .Can you please elaborate on IP-Based issue .I would help me if I have the same case.
Thank You,
Amruth
Amruth Muddana
In the team settings there is an option called IP-based Access Restrictions that allows you to restrict the ips that Celonis can access. I had to add an exception to the ips used by the machine learning module.
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