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Hi everyone,
I am not able to deploy the duplicate checker prebuild model. I am currently doing the ML training course and the app does not start. The issue has been discovered last Friday (24.7.20). The screen looks like the picture below.
I have provided permission to access the dataset and gave the app further permissions as a Data Engineer, but this did not solve my problem.
I am able to deploy a Jupyter Notebook app. This seems to work fine.
image1380282 6.1 KB
What can I do to solve this issue?
Kind Regards
Simon
Hi Simon,
Can you share your training team url with me please so that I can investigate your issue further?
Best,
Noor
Hi Noor,
Sure!
https://simon-c-wild-gmail-com.training.celonis.cloud/
Kind Regards,
Simon
Hi Simon,
Can you try again please?
Best,
Noor
Hi Noor,
Thank you very much! It is working now!
Kind Regards
Simon
Hi Noor,
Sadly it stopped working again
So now I have the same problem as before.
Kind Regards
Simon
Hi Simon,
Does the problem persist even when you refresh the app?
Because a possible reason could be that the session timed out.
Best,
Noor
Hi Noor,
I have refreshed the page and I have recreated a new App with the application type Duplicate Checker. But the problem still persists.
Kind Reagrds
Simon
Hi Simon,
Are you using some proxy/firewall that might be blocking the connection and were you using a different network when it worked for you?
Best,
Noor
Hi Noor,
Yes, it looks like my firewall is blocking it somehow. Thank you very much for your support!
Kind Regards
Simon
hi Noor,
I think, I am also having the similar problem with simon.
I succesfully completed the duplicate checker and its opening right now but free-text and jupyter notebook loading constantly and does not start.
If I remember right, I also hae this problem with dublicate checker but it loaded after 1 or 2 minute
Duplicate checker is working right now so I dont think it is because firewall
I upload the screen below and add my url



halil-savas-itelligence-com-tr.training.celonis.cloud




Celonis - Intelligent Business Cloud











sample1143586 10.6 KB
Hi halilsavas,
Can you send the complete url of the apps that are not opening for you so we can have a look?
Best,
Noor
Hi Noor,
I dont know why but one of the cases is now opening.(free-text) It was not open for the last 2 days or so(
https://halil-savas-itelligence-com-tr.training.celonis.cloud/machine-learning/ui/notebooks/6912b1ed-397c-48c9-a47d-18cd76b95496)
But this is still not opening but I deleted earlier one that I created and open again because I cannot open more than 3 apps and I wanted to create and test again
(https://halil-savas-itelligence-com-tr.training.celonis.cloud/machine-learning/ui/notebooks/1e5c92ad-2b7d-411c-8094-76a69bdff5a7/lab)
I did not do anything extra for free text app and it is working now.
Thank you in advance,
Hi Halil,
Can you check again? There was an issue in the backend operator that we fixed now.
Looks like everything working just fine now.
Apps are opening without issue.
Is this issue connected to my account or a general one.
One of my friend also will take this training
Is she have to do something ?
Thank you for your support
Best,
Halil
Hi Halil,
Your friend does not need to do anything and should be able to proceed.
Best,
Noor

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