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Is it suggested to make a backup workbench or a new workbench ? If our current workbench is corrupted.

Hi Akshay,

 

Thank you for your question!

 

We understand that your workbench is corrupted and you would like to know what action steps we recommend to resolve this. Before we can determine the next steps to resolve this issue, we request the following information:

 

  • What is the URL of the corrupt workbench? Are you getting any errors?
  • Any screenshots to show us the issue and related errors
  • Do you have a backup of the files that were in this workbench?

 

We greatly appreciate your collaborative efforts to help our investigation and we look forward to providing a solution as quickly as possible.

 

Please note that some of the information requested might be sensitive. If this is the case, kindly open a support case and we will gladly continue our discussion there.


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