What is wrong if my most used variants make up only 20%?

Hello everyone,

I am not sure if I should write it in this category but let me quickly explain the problem. We are a company that is operating in multiple countries and industries. So we have many different processes. But right now we have only one O2C analysis. We have not defined a happy path.

The problem is: In the variant explorer, we see way too many variants. Also, sometimes the most seen variants don’t make up even 20% and the “other” field reaches to 85-90%. It makes the analysis quite difficult. Where does the problem lie? Have you seen the same problem before in your implementations? What are your suggestions?