I am confused by the following case: I use the rework selection filter as below:
However the results that i get still contain cases with just one revision:
I would suppose my code behind the KPI is wrong:
SUM(CASE WHEN PU_COUNT(“CEL_LBU_CASES”, “CEL_LBU_ACTIVITIES”.“ACTIVITY_DE”, “CEL_LBU_ACTIVITIES”.“ACTIVITY_DE” = ‘Revision’)>=2 THEN 1.0 ELSE 0.0 END)
SUM(CASE WHEN PROCESS EQUALS ‘Revision’ THEN 1.0 ELSE 0.0 END)
But the case explorer also shows the cases with only one revision.