How to display a sub-process in process explorer?

Good morning,

I am facing a problem where I need to display subprocesses in process explorer in Celonis. In the process, all cases have a similar path through the same steps. However, at the end of the main process, some cases continue in a subprocess.

I found out that there is a function RESPECT PARALLEL PROCESS in Activtivities table. Has someone used this possibility, please?

Thank you for advice.
Tomas

Hi Tomas,

you can find a detailed documentation of how to use parallel processes in our help section:
https://help.celonis.cloud/pages/viewpage.action?spaceKey=CIBC&title=Parallel+Processes

If you have any more questions, I’m happy to help.

Best regards,
Viana

Any chance there’s a non-cloud version of this help documentation for those of us still living in the pre-cloud world?

Of course :slight_smile:
https://help.celonis.de/display/PQL45/Parallel+Processes

Best regards,
Viana

1 Like

Thank you very much. Topic can be closed.

Kind regards,
Tomas

Well, I would like to know @Tomas_K how you managed to solve your initial question with the parallel process feature. For me sub processes are processes that are currently represented as a single activity, but which actually have more activities underneath. I don’t see how the parallel process feature helps with that.

Hi @joosbuijs,

The parallel process feature actually helped me to improve our process explorer. Without defining of the subprocess, arrows in the process explorer were shown incorrectly as the timestamp and the sorting columns from the Activities table don’t define a distinct order.

I am attaching two screenshots so you can compare how it looked before and after.

Let me know if you have any questions.
Thanks,
Tomas
before

Hi Tomas,

in addition to my last post: currently, the best practice to analyze sub-/paralellel processes regarding KPIs is the powerful function: SOURCE/ TARGET (see a very good overview here or another example here)
With that function you can calculate various KPIs like cycle times and activity based attributes for the specified activities.
Right now, we are working on enhancing the parent/child KPI visualization in the process explorer, so the best way to go is the SOURCE/ TARGET function.

Best regards,
Viana

Hi,

I can confirm that the parallel process feature works and would like to share the results so others can create it by themselves.