I am currently trying to set up a conformance analysis in Celonis.
Thereby, I want to create a new process model for comparison. I have the new process model only available as a graphical version of the target process.
However, as I am talking about an engineering process, return loops within this process are allowed and not a violation.
Basically, I need the opportunity to allow some of those return loops as conforming processes. Whitelisting every violation case is in this case very troublesome.
Therefore, I tried simply reconnecting the activities with arrows (see attached image) and gateways. Both do not seem to work.
If anyone created process models like this or might have an idea for me, I am very grateful.